Post updated as promised…
On November 21st, the day after I posted in a facebook group saying someone ought to set up a blog about the way Baby’s Day treat people, Babysdays changed the T&Cs on their website.
The main changes to the T&Cs seem (I say “seem” because I don’t have the old version, still waiting for BDs to send it) to be the following:
“Libel / Defamation
Should it be proven that you have made (or have threatened to make) libellous (written / printed public defamation) comments / posts about Sys IQ Ltd or the Baby’s Days product, brand and / or trademark, or belong to / are a member of / are a part of any internet based hate-related site / group / forum / blog where others are posting libellous statements or comments / posts about Sys IQ Ltd or the Baby’s Days product, brand and / or trademark, including but not limited to websites, Facebook, Twitter / other social media sites / blogs etc, we reserve the right to terminate and deny You access to Your Subscription Service with immediate effect.” Source
And yes, you read that right! Obviously all companies want to protect themselves from negative criticism but most companies work with you to solve whatever problem you’re having in the hope that you go away with a positive experience; obviously that doesn’t always work, but most comoanies give it a go.
The other problem with these new Terms and Conditions is the narrow way that Baby’s Days interpret Libel or Defamation. My co-minders agreement was terminated because of the first ever post on this blog that I made, if you haven’t read it yet, you can find it here.
I am not a lawyer, but a quick google search gives me these definitions:
“Libel: n. to publish in print (including pictures), writing or broadcast through radio, television or film, an untruth about another which will do harm to that person or his/her reputation…”
“Defamation n. the act of making untrue statements about another which damages his/her reputation…” Source
The bold text is my own for emphasis. Everything in this blog is true and everything is evidenced with messages from Baby’s Days themselves, not third parties. So how can it possibly be Libel/Defamation?
The upshot of it is, if you say something about this company that they don’t like, they will trot out this T&Cs and “terminate” your subscription and will not return your data to you.
If this has happened to anyone else I would love to hear about it either through Facebook or the comments section of this blog.