Baby’s Days false claims

Quick blog post tonight as I’m a busy bee and the blog and facebook are both super busy.

Tonight blogs post is going to be exmaining some claims made by Baby’s Days.  To keep it simple, I’m going to quote what Baby’s Days have said and then underneath I’m going to tell you what’s actually true.

Only Baby’s Days has complete Parental Access

Umm, this isn’t true.  MegaMinder, Tapestry , Owl Track, Orbit, EY Log and many others all alow parents to add information to the system, message the childminder and comment on photos.  Some of them do even more than Baby’s Days does!  For example, MegaMinder (which is free) lets parents put on medicine info and injury forms.  It seems to me MegaMinder had many of the features Baby’s Days has before Baby’s Days!

No special or additional software is require

Again, this isn’t true.  If you only have IE as a browser you will have to download Firefox.  Sometimes some things don’t work in Firefox so then you have to download Chrome too.  You also need an up to date Flash and Java.  You also need a PDF reader to view most information on your own device.  If you use an iphone or ipad you need to make sure it has enough RAM.

Parent’s access is controlled by you

This isn’t true.  Parents can change their own passwords and then that means the administrators can’t log in as the parents as they don’t know the password.  You’re supposed to ask your parents not to change their passwords themselves, but to ask you to do it.

We release amazing new features onto the system every month

This isn’t true either.  They do have new features most months but not all customers are entitled to receive them, it comes down to the directors whim who does and doesn’t get the updates.  So the truth is some customers get new features most months.  But also remember they never commit to time scales of new features, like their new video upload and the extremely elusive app.

We back up your data every day in two different geographical locations so you don’t have to.

This isn’t true, you should back up all your data yourself to your own computer.  You must also register with the ICO.

Baby’s Days is the only system available that will allow you to upload video

This isn’t true, Learning Journey does this too, so does Evernote, EY Log and Tapestry also have this feature as do many others.  Also Baby’s Days doesn’t upload the video, YouTube does, so you can easily upload any video to YouTube, make it an unlisted video, then pop the link to the video in your diary/Observation.  You can do this on any system.

We are the only complete solution on the market for every child care setting.

Not true.  MegaMinder is free and does nearly all the same stuff, Owl Track also does everything, EY Log, Evernote and Connect Childcare, also do everything.  There is also on offline service that does all the same stuff as Baby’s Days, called Jeans DataBase that gets fantastic, (uncensored) reviews and the lady that runs it is apparently very helpful.  In fact all of the systems have really great reviews, of course I’ve read the odd one or two gripe, but when you consider most of these systems are free it’s amazing really they have the time and money to be so customer orientated.  Especially when you conisdier how much Baby’s Days costs and how awful I’ve found their Customer Service to be.

There is a Facebook group for the other systems where the owners answer questions you might have if anyone wants to have a nose, click here.  Baby’s Days aren’t in there as they don’t like to answer questions such as, “Can Baby’s Days see my data and access my system”.

I could go on and on, the bottom line is whoever writes their advertising doesn’t know the competition very well and is making a load of inaccurate claims.  The advert has been reported to The Advertising Standards Agency and I will hear back form them in a few weeks.  If you also feel their advertising is misleading, feel free to contact the Advertising Standards Agency yourself too.

Here is the advert, as you can see a good chunk of it is outight fibbing.  The bits that are left aren’t exactly ground breaking.

One claim I’m not sure sure about….

Baby’s Days is used by more child care settings than any other software system on the market

Really?  Is it?  How can they be so sure?  Any pearls of wisdom readers?

It goes without saying all the views in this blog post are my own, I’m not affiliated with any of the companies, I could have misunderstood what some of them offer and there may be ever more out there that do just as good a job as those mentioned here, feel free to add any in the comments section.  If you want to look into a new system yourself just type into google “EYFS software” and you will get a load of results.  Happy Reading!

Pop back tomorrow for the Friday special guest blogger post!



Do Baby’s Days pay people to “like” them?

So as you can imagine this weekend has been so busy! We moved house, had a dinner party for 10 people and then the usual Christmas bits like visiting Santa and shopping and wrapping etc and it’s my birthday tomorrow too!  Hectic, to say the least!
The data centre post will be quite time consuming so I have decided to blog about a different (quicker to type) issue this evening.
When I was looking into the posts made by MAKUK on the freelancer website I came across some that seemed to suggest that you can contract people to get you a certain amount of facebook “likes”.  I even saw from other posts that you can contract people to ask questions about your product in certain groups as a  form of advertising!
If this doesn’t make much sense to you have a look at this:

So it looks like user MAKUK which I have speculated could be an acronym for the initials of the director at Baby’s Days/Sys Iq Ltd, is contracting people to gernerate facebook “likes”. 

The post was from the end of December 2011, and given that Baby’s Days claim to be the most popular provider out there, it makes me wonder why they may potentially be paying contractors to provide them with facebook “likes”?  Surely they have enough legitimate fans and do not need to create a smokescreen by over inflating their number of likes?

When companies do things like this like this you also have to question whether members of their Official Support Groups are also real and if all the posts about them are made by actual customers rather than contractors posing as delighted customers.

Nothing is ever as it seems unfortunately.

Pop back tomorrow for a short blog post about my ongoing complaint that I have raised through the Information Commissioner’s Office regarding Baby’s Days and then on the 24th I will blog about the data centre.  Blog posts will be sporadic over Christmas so make sure you subscribe to be kept up to date.

Have a fab Christmas everyone!

Baby’s Days Free alternatives

Hey blog readers! I just wanted to give you all a quick update RE the blog.  

I still have loads of material to post up but my son isn’t very well again :( so I’m just going to be posting really quick blog posts until he is better.  
The aim of these short blog posts is to demonstrate that Baby’s Days are not always 100% accurate in their claims of what their system can do and neither are they accurate about their competitors.  Users of this system and potentiomsm customers really need to be made aware of the tactics employed by this company and should not believe everything they print or claim!
So first up, Baby’s Days claim that systems that are free show over 18 adverts; Baby’s Days ask, “is this the sort of thing you want your parents to see?”.

Anyone considering joining a free EYFS software provider should absolutely ignore the claim by Babys Days as I have found ZERO evidence that there is even a grain of truth to it.  All software providers have full control over the adverts they display.

I had a quick look on some Facebook groups to demonstrate this.  Here is a post by the director of Mega Minder.

As baby’s Days is such a good product I am bewildered as to why the director there would chose to market his product in this manner?  Why make false accusations about other products when you could just as easily spread a more positive message about your own product!?

It says a lot about the way Baby’s Days operate to me.  

Pop back tomorrow when I will be revealing more false claims made against free EYFS software providers by Baby’s Days.