Who is MAKUK?
Following on from the last post, I said I would be blogging about adverts places by a user called MAKUK on website advertising for freelance workers. This was after I discovered that Baby’s Days possibly use freelancers to design the system and that possibly the system is not created “In house” as they claim.
MAKUK has posted many many adverts, so I will just provide you with a brief overview of this users activity. Obviously I do not know if MAKUK is connected with Baby’s Days (by the way the company director of Baby’s Days is called Mark Adam Kahl and he lives in the UK) so I will show you one advert made by this user that possibly shows there may be a connection with Baby’s Days.
The user MAKUK has posted many jobs and has used many different contractors from the Ukraine (at least 2 different contractors), the USA (again at least 2 contractors), India and Sri Lanka. This could account for the possible small bug that I found on my system and which led to me being removed from The Official Support Group. Let me explain…..
The best way to describe it in lay person terms is to say, there are essentially lots of different authors writing chapters in the same book; the authors don’t know each other and possibly don’t speak to each other, so they don’t know each others thoughts or ideas and without reading all the other chapters they can’t be sure what others have written. So although the story makes sense, there are times when the language used is different, or where one author might write in a different tense to the next. The flow of having only one author just isn’t there.
When you transfer this analogy over to a computer system, it means there is the potential for small bugs to creep in as there is no “master author” overseeing how the software (or ‘book’) is coming together. That would explain how my possible bug and other possible bugs I will blog about later have come to be.
I’ve posted already on this blog that many companies use contractors, that’s isn’t what the problem is here. The problem is that it isn’t good practice to also mislead your customers and put down your competitors in the process of using them.
I also wonder if Baby’s Days head in the sand approach to their use of contractors may have led to some problems in terms of systems bugs and problems as it doesn’t seem that anyone is properly overseeing the flow of the “chapters” these contractors write. Most companies have systems in place to do this, but as Baby’s Days deny using contractors I am unsure if they have considered this possible problem.
I have had over 60 questions in my inbox / on Facebook over the weekend and sadly I can not answer them all as I am not the director of Baby’s Days but I have done my best. It is a shame the company hasn’t taken the opportunity to clarify their use of and supervision of freelance workers and the work they create. I think they are rather hoping I will go away, but I will be here and I will help you all as much as I can. Feel free to post any worries in the comments below anonymously, it might take me a few days but I will get back to you.
Pop back tomorrow when I will be blogging a collection of Babys Days reviews sent to me anonymously or written on other websites.